Terms of Service

These Terms of Service ("Terms") govern your access to and use of the EduPack platform, including the web application, exported offline packages, and any related services (collectively, the "Service"). By registering for or using EduPack, you agree to be bound by these Terms.

1. Eligibility and Accounts

You must be at least 18 years old and affiliated with an academic institution to register for an EduPack account. By creating an account, you represent that all information you provide is accurate and complete.

You are responsible for maintaining the security of your account credentials. You must notify us immediately at support@edupack.io if you suspect any unauthorized access to your account. We are not liable for any losses arising from unauthorized use of your credentials.

2. Permitted Use

Subject to these Terms, EduPack grants you a limited, non-exclusive, non-transferable license to use the Service for legitimate academic purposes, including:

• Authoring and managing course content for educational use
• Exporting offline course packages for distribution to enrolled learners
• Reviewing learner progress and sync submissions for courses you own
• Managing users and roles within your institution's EduPack instance

3. Prohibited Conduct

You agree not to use the Service to:

• Upload, distribute, or display content that is unlawful, defamatory, obscene, or infringes any third-party intellectual property rights
• Attempt to reverse-engineer, decompile, or tamper with offline export packages to alter learner submission data
• Create accounts for the purpose of circumventing access controls or rate limits
• Use the platform to distribute malicious code or conduct phishing attacks
• Scrape, crawl, or systematically extract data from the platform without our written consent
• Impersonate another user, educator, or institution
• Use the Service for any purpose other than legitimate academic instruction and assessment

4. Content Ownership and License

Your Content

You retain full ownership of all course content, media files, quiz questions, and other materials you upload to EduPack ("Your Content"). By uploading content, you grant EduPack a limited, non-exclusive license to store, process, and transmit Your Content solely to provide the Service to you.

Learner Data

Sync records submitted by learners (lesson completions, quiz scores, timestamps) are owned by your institution. EduPack stores and processes this data on your behalf. You are responsible for ensuring that learners are informed about data collection in accordance with applicable law.

EduPack Platform

The EduPack platform, including its code, design, trademarks, and proprietary technology, is owned by EduPack and protected by intellectual property law. These Terms do not grant you any rights to EduPack's intellectual property beyond the limited license described in Section 2.

5. Exported Offline Packages

Offline packages generated by EduPack are self-contained HTML5 applications intended for distribution to enrolled learners only. You agree to:

• Distribute packages only to individuals enrolled in the relevant course
• Not redistribute packages for commercial resale
• Inform learners that their progress data will be submitted to your institution upon sync
• Not attempt to remove or bypass HMAC integrity signatures or access controls embedded in packages

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform scheduled maintenance, apply updates, or temporarily suspend the Service for operational reasons. We will provide advance notice of planned downtime where practicable.

Offline packages, once exported, function independently of the platform and are not affected by platform downtime.

7. Termination

You may terminate your account at any time by contacting us at support@edupack.io. We reserve the right to suspend or terminate accounts that violate these Terms, engage in prohibited conduct, or remain inactive for an extended period.

Upon termination, your access to the platform will cease. You may request an export of your course content and learner data prior to termination. Sync records already submitted by learners will be retained for the period required by applicable law.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, EduPack disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be error-free, that defects will be corrected, or that offline packages will function on every device or browser configuration.

9. Limitation of Liability

To the maximum extent permitted by applicable law, EduPack shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to loss of data, loss of learner progress records, or service interruptions.

Our total liability for any claim arising under these Terms shall not exceed the amount you paid to EduPack in the twelve months preceding the claim.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or applicable law. We will notify registered users of material changes by email at least 14 days before they take effect. Continued use of the Service after that date constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Philippines.

12. Contact

For questions, concerns, or notices regarding these Terms, please contact us at:

• 📧 support@edupack.io
• 📍 Philippines